Frequently Asked Questions
PLACING AN ORDER
Do you charge sales tax?
Cheerful Chic Boutique only collects sales tax on orders shipped to New York state. Residents in other states are responsible for complying with their local tax laws.
What shipping options do you offer?
We are happy to offer free shipping on all orders shipped within the US. Orders shipped outside the US are subject to shipping fees.
When will my order ship?
Most orders are shipped same-day or next day via USPS Priority Mail and are usually delivered within 3-5 business days.
What is the return policy?
Returns are gladly accepted within 14 days of delivery for a refund. In order to be eligible for a refund, all returns must be received in their original, unworn and unwashed condition with tags intact and original packing materials. A restocking fee may be deducted from any returned item not received in good condition. Return shipping costs are non-refundable and are the responsibility of the customer.
How do I make a return?
All orders containing items that are eligible for return are shipped with a return label. To return an item, simply affix the return label to the original packaging, making sure the original label is covered, and drop the package in the mailbox. The return shipping costs will be deducted from the refund amount.
Can accessories be returned?
Accessories such as jewelry and handbags are final sale and may not be returned for a refund.
Don't see your question here? No problem, just contact us and we will be happy to help!